1. RIGHT TO RETURN You can return unused goods within 14 days of receipt.
2. COMPLAINT PROCEDURE (WARRANTY) If a defect occurs within 24 months:
Contact us at info@woskeen.com with a description of the defect.
Send the item to: Woskeen s.r.o., Rohanské nábřeží 657/7, Karlín, 186 00 Praha.
We will settle the complaint within 30 days.
3. REFUNDS Refunds are processed within 14 days of receiving the returned goods using the same payment method as the original transaction.